for our guests
If you want to book our spa hotel in Bad Tatzmannsdorf, you should know the following:
Non-smoking hotel
Our spa hotel is managed as a non-smoking hotel. Smoking is not permitted in the rooms and public hotel areas.
Sometimes everything comes differently than you think. If you can not start your vacation for various reasons, please understand that we charge cancellation fees. We therefore recommend that you take out our cancellation protection. Our cancellation conditions are as follows:
Cancellation is possible until 1 day before arrival. The cancellation fee will not be refunded. In case of no-show, the cancellation conditions of the booking confirmation apply. In case of a deposit, the cancellation protection amount will be taken into account. The cancellation protection takes effect after receipt of the deposit, which must be at least the amount of the cancellation protection and must be received in our account until 14 days before arrival.
Our cancellation conditions for individual bookings:
The Austrian Hotel Contract Terms and Conditions shall apply as the basis of business. All agreements made are subject to these. Austrian law shall apply. Contents and prices subject to printing errors.
Well informed. At the right time with the relevant information.
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