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This data protection declaration informs you about the nature, scope and purpose of the processing of personal data (hereinafter referred to as "data") within our online offer and the websites, functions and content associated with it, as well as external online presences, such as our social media profiles (hereinafter collectively referred to as "online offer"). With regard to the terms used, such as "processing" or "controller", we refer to the definitions in Article 4 of the General Data Protection Regulation (GDPR).

Responsible

Spa Tatzmannsdorf GmbH
Am Kurplatz 2
7431 Bad Tatzmannsdorf

Tel: +43 3353 8200
Fax: +43 3353 8200 7018
E-mail: administration (at) reduce. at

Imprint


Data Protection Officer of Landesholding Burgenland GmbH: Attn: Horst Lesacher, LL.M. (WU) LL.B. (WU) | datenschutz@landesholding-burgenland.at 

Types of data processed

- Inventory data (e.g., names, addresses).
- Contact data (e.g., email, phone numbers).
- Content data (e.g., text entries, photographs, videos).
- Usage data (e.g., web pages visited, interest in content, access times).
- Meta/communication data (e.g., device information, IP addresses).

Categories of affected persons

Visitors and users of the online offer (hereinafter we also refer to the data subjects collectively as "users").

Purpose of processing

- Provision of the online offer, its functions and contents.
- Answering contact requests and communication with users.
- Security measures.
- Reach measurement/marketing

Terms used

"Personal data" means any information relating to an identified or identifiable natural person (hereinafter "data subject"); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier (e.g. cookie) or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

"Processing" means any operation or set of operations which is performed upon personal data, whether or not by automatic means. The term is broad and includes virtually any handling of data.

"Pseudonymization" means the processing of personal data in such a way that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organizational measures which ensure that the personal data are not attributed to an identified or identifiable natural person.

"Profiling" means any automated processing of personal data which consists in using such personal data to evaluate certain personal aspects relating to a natural person, in particular to analyze or predict aspects relating to that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location or change of location.

"Controller" means the natural or legal person, public authority, agency or other body which alone or jointly with others determines the purposes and means of the processing of personal data.

"Processor" means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the Controller.

Relevant legal bases

In accordance with Art. 13 DSGVO, we inform you about the legal basis of our data processing. If the legal basis is not mentioned in the privacy policy, the following applies: The legal basis for obtaining consent is Art. 6(1)(a) and Art. 7 DSGVO, the legal basis for processing to fulfill our services and carry out contractual measures and respond to inquiries is Art. 6(1)(b) DSGVO, the legal basis for processing to fulfill our legal obligations is Art. 6(1)(c) DSGVO, and the legal basis for processing to protect our legitimate interests is Art. 6(1)(f) DSGVO. In the event that vital interests of the data subject or another natural person make processing of personal data necessary, Art. 6 (1) lit. d DSGVO serves as the legal basis.

Security measures

We take appropriate technical and organizational measures to ensure a level of protection appropriate to the risk in accordance with Article 32 of the GDPR, taking into account the state of the art, the costs of implementation and the nature, scope, circumstances and purposes of the processing, as well as the varying likelihood and severity of the risk to the rights and freedoms of natural persons.

The measures include, in particular, safeguarding the confidentiality, integrity and availability of data by controlling physical access to the data, as well as access to, entry into, disclosure of, assurance of availability of and segregation of the data. Furthermore, we have established procedures to ensure the exercise of data subjects' rights, deletion of data, and response to data compromise. Furthermore, we already take the protection of personal data into account in the development and selection of hardware, software and processes, in accordance with the principle of data protection through technology design and through data protection-friendly default settings (Article 25 of the GDPR).

Cooperation with processors and third parties

If we disclose data to other persons and companies (processors or third parties) within the scope of our processing, transmit it to them or otherwise grant them access to the data, this will only be done on the basis of a legal permission (e.g. if a transmission of the data to third parties, such as payment service providers, is required for the performance of the contract pursuant to Art. 6 (1) lit. b DSGVO), you have consented, a legal obligation provides for this or on the basis of our legitimate interests (e.g. when using agents, web hosts, etc.).

If we commission third parties with the processing of data on the basis of a so-called "order processing agreement", this is done on the basis of Art. 28 DSGVO.

Transfers to third countries

If we process data in a third country (i.e. outside the European Union (EU) or the European Economic Area (EEA)) or if this occurs in the context of the use of third-party services or the disclosure or transfer of data to third parties, this will only occur if it is done to fulfill our (pre-)contractual obligations, on the basis of your consent, due to a legal obligation or on the basis of our legitimate interests. Subject to legal or contractual permissions, we process or allow the processing of data in a third country only if the special requirements of Art. 44 et seq. DSGVO are met. I.e. the processing is carried out, for example, on the basis of special guarantees, such as the officially recognized determination of a level of data protection corresponding to the EU or compliance with officially recognized special contractual obligations (so-called "standard contractual clauses"). Below you will find more detailed information on the individual data processing operations involving data transfers to third countries.

Rights of the data subjects

You have the right to request confirmation as to whether data in question is being processed and to information about this data, as well as further information and a copy of the data in accordance with Art. 15 of the GDPR.

You have according to. Art. 16 DSGVO the right to request the completion of the data concerning you or the correction of incorrect data concerning you.

You have the right, in accordance with Art. 17 DSGVO, to request that data concerning you be deleted without delay, or alternatively, in accordance with Art. 18 DSGVO, to request restriction of the processing of the data.

You have the right to request that the data concerning you that you have provided to us be received in accordance with Art. 20 DSGVO and to request that it be transferred to other data controllers.

You also have the right to lodge a complaint with the competent supervisory authority in accordance with Art. 77 DSGVO.

Right of withdrawal

You have the right to revoke given consents according to Art. 7 para. 3 DSGVO with effect for the future.

Right of objection

You may object to the future processing of data relating to you in accordance with Art. 21 DSGVO at any time. The objection can be made in particular against the processing for purposes of direct marketing.

 
 

Cookies and right to object to direct advertising

Cookies" are small files that are stored on users' computers. Different information can be stored within the cookies. A cookie is primarily used to store information about a user (or the device on which the cookie is stored) during or after his visit to an online offer. Temporary cookies, or "session cookies" or "transient cookies", are cookies that are deleted after a user leaves an online offer and closes his browser. Such a cookie may store, for example, the contents of a shopping cart in an online store (online booking tool) or a login status. Cookies that remain stored even after the browser is closed are referred to as "permanent" or "persistent". For example, the login status can be stored if users visit them after several days. Likewise, the interests of users can be stored in such a cookie, which is used for range measurement or marketing purposes. Third-party cookies" are cookies that are offered by providers other than the responsible party that operates the online offer (otherwise, if it is only their cookies, it is called "first-party cookies").

We may use temporary and permanent cookies, and we explain this in our privacy policy.

If users do not want cookies to be stored on their computer, they are asked to disable the corresponding option in the system settings of their browser. Stored cookies can be deleted in the system settings of the browser. The exclusion of cookies can lead to functional restrictions of this online offer.

A general objection to the use of cookies for online marketing purposes can be declared for a large number of services, especially in the case of tracking, via the U.S. site https://optout.aboutads.info/?c=2&lang=EN or the EU site https://www.youronlinechoices.com/. Furthermore, the storage of cookies can be achieved by disabling them in the browser settings. Please note that in this case not all functions of this online offer can be used.

Data deletion

The data processed by us will be deleted or restricted in its processing in accordance with Articles 17 and 18 DSGVO. Unless expressly stated within the scope of this data protection declaration, the data stored by us will be deleted as soon as it is no longer required for its intended purpose and the deletion does not conflict with any statutory retention obligations. If the data is not deleted because it is required for other and legally permissible purposes, its processing will be restricted. I.e. the data is blocked and not processed for other purposes. This applies, for example, to data that must be retained for reasons of commercial or tax law.

According to legal requirements in Austria, retention takes place in particular for 7 years in accordance with Section 132 (1) BAO (accounting records, vouchers/invoices, accounts, receipts, business papers, statement of income and expenditure, etc.), for 22 years in connection with real estate and for 10 years for records in connection with electronically provided services, telecommunications, radio and television services provided to non-entrepreneurs in EU member states and for which the Mini-One-Stop-Shop (MOSS) is used.

Business processing

We refer to the information sheet Data Protection for Business Partners.
Information sheet DATA PROTECTION FOR BUSINESS PARTNERS (PDF 152 KB)

Online bookings of hotel rooms, additional services and vouchers

We process the data of our customers in the context of online booking of hotel rooms and additional services in our online booking tool "websLINE-ABM" of the service provider websLINE Internet-Marketing GmbH, Sägewerkstraße 24, D-83395 Freilassing or in the context of online voucher purchases in our voucher tool "Incert" of the service provider INCERT eTourismus GmbH & Co KG, Leonfeldnerstraße 328, 4040 Linz, to enable them to select and book the selected products and services, as well as their payment and delivery, or execution.

The processed data includes inventory data, communication data, contract data, payment data and the data subjects of the processing include our customers, prospective customers and other business partners. The processing is carried out for the purpose of providing contractual services in the context of operating an online booking tool, billing, delivery and customer services. In this context, we use session cookies for storing the shopping cart content and permanent cookies for storing the login status.

The processing is carried out on the basis of Art. 6 para. 1 lit. b (execution of order transactions) and c (legally required archiving) DSGVO. In this context, the information marked as required is necessary for the justification and fulfillment of the contract. We disclose the data to third parties only in the context of delivery, payment via external payment providers such as Klarna, Visa or Mastercard or in the context of legal permissions and obligations to legal advisors and authorities. The data is only processed in third countries if this is necessary for the fulfillment of the contract (e.g. at the request of the customer for delivery or payment).

Preventive health care services

We refer to the information sheetDATA PROTECTION FOR OUR GUESTS.
Information sheet DATA PROTECTION FOR OUR GUESTS (PDF 142 KB)

Therapeutic services and coaching

We refer to the information sheetDATA PROTECTION FOR OUR GUESTS.
Information sheet DATA PROTECTION FOR OUR GUESTS (PDF 142 KB)

Administration, financial accounting, office organization, contact management

We refer to the information sheet Data Protection for Business Partners.
Information sheet DATA PROTECTION FOR BUSINESS PARTNERS (PDF 152 KB)

Business analyses and market research

We refer to the information sheet Data Protection for Business Partners.
Information sheet DATA PROTECTION FOR BUSINESS PARTNERS (PDF 152 KB)

Data protection information in the application process

We refer to the information sheet Data Protection for Applicants.
Information sheet DATA PROTECTION FOR APPLICANTS (PDF 116 KB)

Contact

When contacting us (e.g. by contact form, e-mail, telephone or via social media), the user's details are processed for the purpose of handling the contact request and its processing pursuant to Art. 6 (1) lit. b) DSGVO.

We delete the requests if they are no longer necessary. We review the necessity every two years; Furthermore, the legal archiving obligations apply.

Newsletter

With the following information we inform you about the contents of our newsletter as well as the registration, dispatch and statistical evaluation procedure and your rights of objection. By subscribing to our newsletter, you agree to receive it and to the described procedures.


Newsletter content

We send newsletters, e-mails and other electronic notifications with promotional information (hereinafter "newsletter") only with the consent of the recipients or a legal permission. If the contents of the Newsletter are specifically described in the course of registration, they shall be decisive for the consent of the users. In addition, our newsletters contain information about our products and accompanying information (e.g. safety instructions), offers, promotions and our company.


Double opt-in and logging

The registration for our newsletter takes place in a so-called double opt-in process. This means that after registration you will receive an e-mail in which you are asked to confirm your registration. This confirmation is necessary so that no one can register with other email addresses. The registrations for the newsletter are logged in order to be able to prove the registration process according to the legal requirements. This includes the storage of the registration and confirmation time, as well as the IP address. Likewise, the changes to your data stored with the shipping service provider are logged.


Login data

To subscribe to the newsletter, it is sufficient to enter your e-mail address. Optionally, we ask you to provide a name for the purpose of personal address in the newsletter.

The dispatch of the newsletter and the associated performance measurement is based on a separate consent of the recipients pursuant to Art. 6 para. 1 lit. a, Art. 7 DSGVO in conjunction with § 174 para. 3 TKG (legal permission).

The logging of the registration process is based on our legitimate interests pursuant to Art. 6 para. 1 lit. f DSGVO. Our interest is directed towards the use of a user-friendly as well as secure newsletter system that serves our business interests as well as meets the expectations of the users and furthermore allows us to prove consent.


Termination/Revocation

You can cancel the receipt of our newsletter at any time, i.e. revoke your consents. You will find a link to cancel the newsletter at the end of each newsletter. We may store the unsubscribed email addresses for up to three years based on our legitimate interests before deleting them in order to be able to prove consent formerly given. The processing of this data is limited to the purpose of a possible defense against claims. An individual deletion request is possible at any time, provided that the former existence of consent is confirmed at the same time. We also reserve the right to generally discontinue the free newsletter service at any time or to exclude individual subscribers from the newsletter and to cancel the newsletter subscription.


Newsletter - Shipping service provider

The newsletter is sent by the mailing service provider Newstroll email marketing software, Marco Ahrendt, Maustäle 18, D 72793 Pfullingen and demr Marketing Software dailypoint™ - software made by
Toedt, Dr. Selk & Coll. GmbH, Augustenstraße 79, D 80333 Munich. You can view the privacy policy of the shipping service provider here: https://www.newstroll.de/datenschutz/. You can view the privacy policy of the marketing software dailypoint™ here: https://www.dailypoint.com/privacy-policy. The shipping service provider and the marketing software are used on the basis of the concluded contract in accordance with Art. 6 (1) (b) GDPR as well as our legitimate interests in accordance with Art. 6 (1) (f) GDPR and an order processing agreement in accordance with Art. 28 (3) sentence 1 GDPR.

The mailing service provider as well as the marketing software may use the data of the recipients in pseudonymous form, i.e. without assignment to a user, to optimize or improve its own services, e.g. for the technical optimization of the dispatch and the presentation of the newsletter or for statistical purposes. However, the mailing service provider and the marketing software do not use the data of our newsletter recipients to write to them themselves or to pass on the data to third parties.


Newsletter - Success measurement

The newsletters contain a so-called "web beacon", i.e. a pixel-sized file that is retrieved from our server when the newsletter is opened, or if we use a shipping service provider, from their server. In the course of this retrieval, technical information, such as information about the browser and your system, as well as your IP address and the time of the retrieval are collected.

This information is used for the technical improvement of the services based on the technical data or the target groups and their reading behavior based on their retrieval locations (which can be determined with the help of the IP address) or the access times. The statistical surveys also include the determination of whether the newsletters are opened, when they are opened and which links are clicked. For technical reasons, this information can be assigned to individual newsletter recipients. However, it is neither our intention nor, if used, that of the dispatch service provider to observe individual users. The evaluations serve us much more to recognize the reading habits of our users and to adapt our content to them or to send different content according to the interests of our users.

The measurement of success via the newsletter is based on a separate consent of the recipients according to Art. 6 para. 1 lit. a DSGVO.
 

Hosting
The hosting services we use via the hosting provider Crosseye Marketing GmbH, Rosegg 1, 8191 Birkfeld, serve to provide the following services: Infrastructure and platform services, computing capacity, storage space and database services, security services and technical maintenance services, which we use for the purpose of operating this online offer.

In doing so, we, or our hosting provider, process inventory data, contact data, content data, contract data, usage data, meta data and communication data of customers, interested parties and visitors of this online offer on the basis of our legitimate interests in an efficient and secure provision of this online offer pursuant to Art. 6 para. 1 lit. f DSGVO in conjunction with Art. 28 DSGVO. Art. 28 DSGVO (conclusion of order processing contract). The webspace is hosted externally by Oja.at GmbH, Adi Drassler Gasse 6, 9073 Viktring.

Collection of access data and log files

We, or rather our hosting provider, collects on the basis of our legitimate interests within the meaning of Art. 6 para. 1 lit. f. DSGVO data about each access to the server on which this service is located (so-called server log files). The access data includes the name of the website accessed, file, date and time of access, amount of data transferred, notification of successful access, browser type and version, the user's operating system, referrer URL (the previously visited page), IP address and the requesting provider.

Log file information is stored for a maximum of 7 days and then deleted. The data is used for the technical operation to be able to support any technical errors.

Matomo

We use the web analytics service "Matomo" on our website, which is operated by InnoCraft Ltd, 150 Willis St, 6011 Wellington, New Zealand, NZBN 6106769, for the anonymous analysis of website usage by users. A web analytics service collects, among other things, data on which website a user came to a website from (so-called "referrers"), which subpages of the website were accessed or how often and for how long a subpage was viewed. Web analytics is predominantly used to optimize a website and for cost-benefit analysis of Internet advertising. 

Matomo is an open source software that we host on-premise on our own server (100% data ownership). In addition, we use the IP anonymization function offered by Matomo, which shortens the IPv4 network address by two bytes. This shortening eliminates the personal reference of your IP address and the processing of your personal usage data is therefore anonymized. In addition, we activate the option "Exchange user ID with pseudonym". An inference to your person is therefore technically excluded for us. The Matomo software uses the collected anonymous information to evaluate website usage and website activity and provides services related to internet usage.

Further information on Matomo's data protection can be found at:

Google Tag Manager

Google Tag Manager is a solution that allows us to manage so-called website tags via an interface (and thus, for example, integrate Google Analytics and other Google marketing services into our online offering). The Tag Manager itself (which implements the tags) does not process any personal data of the users. With regard to the processing of users' personal data, please refer to the following information on Google services. Usage guidelines: https://marketingplatform.google.com/intl/de/about/analytics/tag-manager/use-policy/.

Google Analytics

We use Google Analytics, a web analytics service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, ("Google") via the cookie banner on the basis of your express consent pursuant to Art. 49 (1) lit. a DSGVO.  

Google also processes data from you in the USA, among other places. We would like to point out that according to the opinion of the European Court of Justice, there is currently no adequate level of protection for the transfer of data to the USA. This may be associated with various risks to the legality and security of data processing.

Google will use this information on our behalf for the purpose of evaluating the use of our online offer by users, compiling reports on the activities within this online offer and providing us with other services relating to the use of this online offer and internet usage. In doing so, pseudonymous usage profiles of the users can be created from the processed data.

We only use Google Analytics with IP anonymization activated. This means that the IP address of users is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.

The IP address transmitted by the user's browser is not merged with other data from Google. Users can prevent the storage of cookies by setting their browser software accordingly; users can also prevent the collection of the data generated by the cookie and related to their use of the online offer to Google, as well as the processing of this data by Google, by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de.

As an alternative to the browser add-on or within browsers on mobile devices, please click this link to prevent the collection by Google Analytics within this website in the future: Analytics Opt-Out. This will place an opt-out cookie on your device. If you delete your cookies, you must click this link again.

For more information about Google's use of data, settings and opt-out options, please refer to Google's privacy policy(https://policies.google.com/technologies/ads) and the settings for the display of advertising by Google(https://adssettings.google.com/authenticated).

The users' personal data is deleted or anonymized after 14 months.

Google Universal Analytics

We use Google Analytics in the form of "Universal Analytics". "Universal Analytics" refers to a method of Google Analytics in which the user analysis is based on a pseudonymous user ID and thus a pseudonymous profile of the user is created with information from the use of different devices (so-called "cross-device tracking").

Target group formation with Google Analytics

We use Google Analytics to display the ads placed within Google's advertising services and those of its partners only to users who have also shown an interest in our online offering or who have certain characteristics (e.g. interests in certain topics or products determined on the basis of the websites visited), which we transmit to Google (so-called "Remarketing Audiences" or "Google Analytics Audiences"). With the help of Remarketing Audiences, we also want to ensure that our ads correspond to the potential interest of users.

Google AdWords and conversion measurement

We use the services of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, ("Google") on the basis of your express consent pursuant to Art. 49 (1) lit. a DSGVO via the cookie banner.

We use the online marketing method Google "AdWords" to place ads in the Google advertising network (e.g., in search results, in videos, on web pages, etc.) so that they are displayed to users who have a presumed interest in the ads. This allows us to display ads for and within our Online Offerings in a more targeted manner to present users only with ads that potentially match their interests. If, for example, a user is shown ads for products he or she has been interested in on other online offers, this is referred to as "remarketing". For these purposes, when our website and other websites on which the Google advertising network is active are called up, a code is executed directly by Google and so-called (re)marketing tags (invisible graphics or code, also referred to as "web beacons") are integrated into the website. With their help, an individual cookie, i.e. a small file, is stored on the user's device (comparable technologies can also be used instead of cookies). This file records which web pages the user has visited, which content the user is interested in and which offers the user has clicked on, as well as technical information about the browser and operating system, referring web pages, time of visit and other information about the use of the online offer.

Furthermore, we receive an individual "conversion cookie". The information obtained with the help of the cookie is used by Google to create conversion statistics for us. However, we only learn the anonymous total number of users who clicked on our ad and were redirected to a page tagged with a conversion tracking tag. However, we do not receive any information that personally identifies users.

The users' data is processed pseudonymously within the Google advertising network. I.e. Google does not store and process e.g. the name or email address of the users, but processes the relevant data cookie-related within pseudonymous user profiles. I.e. from Google's perspective, the ads are not managed and displayed for a specifically identified person, but for the cookie holder, regardless of who this cookie holder is. This does not apply if a user has explicitly allowed Google to process the data without this pseudonymization. The information collected about users is transmitted to Google and stored on Google's servers in the USA.

For more information about Google's use of data, settings and opt-out options, please refer to Google's privacy policy(https://policies.google.com/technologies/ads) and the settings for the display of advertisements by Google(https://adssettings.google.com/authenticated).

Facebook Pixel, Custom Audiences and Facebook Conversion

Within our online offer, based on your express consent pursuant to Art. 49 (1) lit. a DSGVO, the so-called "Facebook Pixel" of the social network Facebook, which is operated by Meta Platforms Inc, 1 Hacker Way, Menlo Park, CA 94025, USA, or if you are a resident of the EU, Meta Platforms Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ("Facebook"). At most, your data will be transferred to the servers at Meta Platforms Ireland Ltd. and stored there.

With the help of the Facebook pixel, it is possible for Facebook, on the one hand, to determine the visitors to our online offer as a target group for the display of advertisements (so-called "Facebook ads"). Accordingly, we use the Facebook pixel to display the Facebook ads placed by us only to those Facebook users who have also shown an interest in our online offer or who have certain characteristics (e.g. interests in certain topics or products determined on the basis of the websites visited) that we transmit to Facebook (so-called "Custom Audiences"). With the help of the Facebook pixel, we also want to ensure that our Facebook ads correspond to the potential interest of users and do not have a harassing effect. With the help of the Facebook pixel, we can also track the effectiveness of the Facebook ads for statistical and market research purposes by seeing whether users were redirected to our website after clicking on a Facebook ad (so-called "conversion").

The processing of the data by Facebook takes place within the framework of Facebook's data usage policy. Accordingly, general information on the display of Facebook ads, in Facebook's data usage policy: https://www.facebook.com/about/privacy/. Specific information and details about the Facebook Pixel and how it works can be found in Facebook's help section: https://www.facebook.com/business/help/742478679120153?id=1205376682832142.

You can object to the collection by the Facebook Pixel and use of your data to display Facebook Ads. To adjust which types of ads are displayed to you within Facebook, you can visit the page set up by Facebook and follow the instructions there on the settings for usage-based advertising: https://www.facebook.com/settings?tab=ads. The settings are done in a platform-independent manner, which means that they are applied to all devices, such as desktop computers or mobile devices.

You can further object to the use of cookies that are used for reach measurement and advertising purposes via the Network Advertising Initiative deactivation page(https://optout.networkadvertising.org/) and additionally the U.S. website(https://optout.aboutads.info/?c=2&lang=EN) or the European website(https://www.youronlinechoices.com/uk/your-ad-choices/).

Online presence in social media

We maintain online presences within social networks and platforms in order to be able to communicate with the customers, interested parties and users active there and to inform them about our services there. When calling up the respective networks and platforms, the terms and conditions and data processing policies of their respective operators apply.

Unless otherwise stated in our privacy policy, we process the data of users if they communicate with us within the social networks and platforms, e.g. write posts on our online presences or send us messages.

Integration of third-party services and content

Within our online offer, we use content or service offers of third-party providers on the basis of our legitimate interests (i.e. interest in the analysis, optimization and economic operation of our online offer within the meaning of Art. 6 para. 1 lit. f. DSGVO) to integrate content or services offered by third-party providers, such as videos or fonts (hereinafter uniformly referred to as "content").

This always requires that the third-party providers of this content are aware of the IP address of the user, since without the IP address they could not send the content to their browser. The IP address is thus necessary for the display of this content. We endeavor to use only such content whose respective providers use the IP address only for the delivery of the content. Third-party providers may also use so-called pixel tags (invisible graphics, also known as "web beacons") for statistical or marketing purposes. The "pixel tags" can be used to evaluate information such as visitor traffic on the pages of this website. The pseudonymous information may also be stored in cookies on the user's device and may contain, among other things, technical information about the browser and operating system, referring websites, time of visit and other information about the use of our online offer, as well as be combined with such information from other sources.

Youtube

The controller has integrated components from YouTube on this website. YouTube is an internet video portal that allows video publishers to post video clips free of charge and other users to view, rate and comment on them free of charge. YouTube allows the publication of all kinds of videos, which is why complete film and TV shows, as well as music videos, trailers or videos made by users themselves, can be accessed via the Internet portal.
YouTube is operated by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. YouTube, LLC is a subsidiary of Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA.
Each time one of the individual pages of this website, which is operated by the controller and on which a YouTube component (YouTube video) has been integrated, the Internet browser on the data subject's information technology system is automatically prompted by the respective YouTube component to download a representation of the corresponding YouTube component from YouTube. More information about YouTube can be found at https://about.youtube/. As part of this technical procedure, YouTube and Google receive information about which specific sub-page of our website is visited by the data subject.
If the data subject is logged in to YouTube at the same time, YouTube recognises which specific sub-page of our website the data subject is visiting by calling up a subpage containing a YouTube video. This information is collected by YouTube and Google and assigned to the respective YouTube account of the data subject.
YouTube and Google always receive information via the YouTube component that the data subject has visited our website if the data subject is logged in to YouTube at the same time as accessing our website; this takes place regardless of whether the data subject clicks on a YouTube video or not. If the data subject does not want this information to be transmitted to YouTube and Google in this way, he or she can prevent the transmission by logging out of his or her YouTube account before accessing our website.
The privacy policy published by YouTube, which can be accessed under www.google.de/intl/de/policies/privacy/, provides information on the collection, processing and use of personal data by YouTube and Google.

Instagram

The controller has integrated components of the service Instagram on this website. Instagram is a service that qualifies as an audiovisual platform and allows users to share photos and videos and also to redistribute such data in other social networks.
The operating company of the Instagram services is Meta Platforms Ireland Ltd. 4 Grand Canal Square, Grand Canal Harbour Dublin 2 Ireland.

By each call of one of the individual pages of this website, which is operated by the controller and on which an Instagram component (Insta button) has been integrated, the internet browser on the information technology system of the data subject is automatically caused by the respective Instagram component to download a representation of the corresponding component from Instagram. Within the scope of this technical procedure, Instagram receives knowledge about which specific subpage of our website is visited by the data subject.

If the data subject is logged in to Instagram at the same time, Instagram recognizes which specific subpage the data subject is visiting each time the data subject calls up our website and for the entire duration of the respective stay on our website. This information is collected by the Instagram component and assigned by Instagram to the respective Instagram account of the data subject. If the data subject activates one of the Instagram buttons integrated on our website, the data and information thus transmitted will be assigned to the personal Instagram user account of the data subject and stored and processed by Instagram.

Instagram always receives information via the Instagram component that the data subject has visited our website if the data subject is simultaneously logged into Instagram at the time of calling up our website; this takes place regardless of whether the data subject clicks on the Instagram component or not. If the data subject does not want this information to be transmitted to Instagram, he or she can prevent the transmission by logging out of his or her Instagram account before accessing our website.

Further information and Instagram's applicable privacy policy can be found at help.instagram.com/155833707900388 and https://privacycenter.instagram.com/policy/?entry_point=ig_help_center_data_policy_redirect.

Facebook

The controller has integrated components of the company Facebook on this website. Facebook is a social network.
A social network is a social meeting place operated on the Internet, an online community that generally allows users to communicate and interact with each other in virtual space. A social network can serve as a platform for sharing opinions and experiences or enables the Internet community to provide personal or company-related information. Facebook allows users of the social network to create private profiles, upload photos and network via friend requests, among other things.


The operating company of Facebook is Meta Platforms Ireland Ltd. 4 Grand Canal Square, Grand Canal Harbour Dublin 2 Ireland. If a data subject lives outside the USA or Canada, the controller of personal data is Meta Platforms Ireland Ltd. 4 Grand Canal Square, Grand Canal Harbour Dublin 2 Ireland.
By each call of one of the individual pages of this website, which is operated by the controller and on which a Facebook component (Facebook plug-in) has been integrated, the Internet browser on the information technology system of the data subject is automatically caused by the respective Facebook component to download a representation of the corresponding Facebook component from Facebook. A complete overview of all Facebook plug-ins can be found at developers.facebook.com/docs/plugins/. Within the scope of this technical procedure, Facebook obtains knowledge of which specific subpage of our website is visited by the data subject.


If the data subject is logged in to Facebook at the same time, Facebook recognizes which specific subpage of our website the data subject is visiting each time the data subject calls up our website and for the entire duration of the respective stay on our website. This information is collected by the Facebook component and assigned by Facebook to the respective Facebook account of the data subject. If the data subject activates one of the Facebook buttons integrated on our website, for example the "Like" button, or if the data subject makes a comment, Facebook assigns this information to the personal Facebook user account of the data subject and stores this personal data.


Facebook always receives information via the Facebook component that the data subject has visited our website if the data subject is logged into Facebook at the same time as calling up our website; this takes place regardless of whether the data subject clicks on the Facebook component or not. If the data subject does not want this information to be transmitted to Facebook, he or she can prevent the transmission by logging out of his or her Facebook account before accessing our website.


The data policy published by Facebook, which can be accessed at en.facebook.com/about/privacy/, provides information about the collection, processing and use of personal data by Facebook. It also explains which setting options Facebook offers to protect the privacy of the data subject. In addition, various applications are available that make it possible to suppress data transmission to Facebook. Such applications can be used by the data subject to suppress data transmission to Facebook.


LINKEDIN

We have integrated components of the company LinkedIn on our website. LinkedIn is a social network for maintaining existing business contacts and making new business connections. In addition, the platform allows you to provide personal or company-related information.
The operating company of Linkedin is LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland.

If the data subject is logged in to LinkedIn at the same time, clicking on the LinkedIn component (LinkedIn plug-in) may transmit personal data (such as IP address, login data, device information or info about internet or mobile providers, location, etc.) to Linkedin, which is then stored and processed by LinkedIn. This information is collected by the LinkedIn component and assigned by LinkedIn to the respective LinkedIn account of the data subject.


LinkedIn always receives information via the LinkedIn component that the data subject has visited our website if the data subject is logged into LinkedIn at the same time as calling up our website; this takes place regardless of whether the data subject clicks on the LinkedIn component or not. If the data subject does not want this information to be transmitted to LinkedIn, he or she can prevent the transmission by logging out of his or her LinkedIn account before accessing our website.


The data policy published by LinkedIn, which can be accessed at https://de.linkedin.com/legal/privacy-policy, provides information about the collection, processing and use of personal data by LinkedIn. Furthermore, it explains which setting options LinkedIn offers to protect the privacy of the data subject. In addition, various applications are available that make it possible to suppress data transmission to LinkedIn. Such applications can be used by the data subject to suppress data transmission to LinkedIn.


Pinterest 

We have integrated components of the company Pinterest on our website. Pinterest is an online pinboard for graphics and photographs with optional social network including visual search engine.

The operating company of Pinterest is Pinterest Inc, 505 Brannan St HQ, San Francisco (USA).

If the data subject is logged in to Pinterest at the same time, clicking on the Pinterest component (Pinterest plug-in) may transmit, store and process personal data (such as IP address, login data, device information or information about internet or mobile providers, location, etc.) to Pinterest. This information is collected by the Pinterest component and assigned by Pinterest to the respective Pinterest account of the person concerned.

Pinterest always receives information via the Pinterest component that the data subject has visited our website if the data subject is simultaneously logged into Pinterest at the time of calling up our website; this takes place regardless of whether the data subject clicks on the Pinterest component or not. If the data subject does not want this information to be transmitted to Pinterest, he or she can prevent the transmission by logging out of his or her Pinterest account before calling up our website.

The data policy published by Pinterest, which is available under Privacy policy | Pinterest Policy, provides information about the collection, processing and use of personal data by Pinterest. Furthermore, it is explained there which setting options Pinterest offers to protect the privacy of the data subject. In addition, various applications are available that make it possible to suppress data transmission to Pinterest. Such applications can be used by the data subject to suppress data transmission to Pinterest.
 

Google ReCaptcha

On our website, we use Google reCAPTCHA to check and prevent interactions on our website by automated access, e.g. by so-called bots. This is a service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Through this service, Google can determine from which website a request is sent as well as from which IP address you use the so-called reCAPTCHA input box. In addition to your IP address, Google may also collect other information that is necessary for offering and guaranteeing this service.

The legal basis for this data processing is your consent pursuant to Art. 6 para. 1 lit. a DSGVO via the cookie banner (for the cookies in detail see point 3.). The information generated via Google reCAPTCHA will be transferred to the servers of Google LLC in the USA if necessary and stored there. This possible data transfer to the USA also takes place on the basis of your consent pursuant to Art 49 para 1 lit a DSGVO via the cookie banner. You can revoke your consent at any time with effect for the future by adjusting your preferences under "Edit cookie setting" on our website.

For more information about Google's privacy policy, please visit https://policies.google.com/privacy.

Google Maps

We integrate the maps of the "Google Maps" service of the provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. The processed data may include, in particular, IP addresses and location data of users, which, however, are not collected without their consent in accordance with Art. 49 para. 1 lit. a GDPR via the cookie banner (usually carried out as part of the settings of their mobile devices). The data may be processed in the USA. Privacy policy: https://www.google.com/policies/privacy/, Opt-Out: https://adssettings.google.com/authenticated.

Social Wall

Creation and integration of a so-called "social media wall" or a "social media feed", both posts written by us on social networks and posts written publicly by users that mention us, for example, or use a hashtag with our company or campaign name; Service provider: Flockler Oy, Rautatienkatu 21 B, 33100 Tampere, Finland; Legal basis: Legitimate interests (Art. 6 para. 1 sentence 1 lit. f) GDPR); Website: https://flockler.com/de; Privacy Policy: https://flockler.com/privacy-policy; Data processing agreement: https://flockler.com/dpa

Further information: The content of the integrated posts is automatically obtained from the respective social platforms in accordance with the conditions and permissions of the authors and users can object to their display at any time. The authors of the posts are always responsible for their content. Without prejudice to the statutory data subject rights of the users, we recommend that in the event of complaints about the contributions not written by us, you (also) contact the respective authors or platforms in order to remove the contributions at the source; Flockler's security measures: https://flockler.com/technical-and-organisational-measures.

DialogShift chat application

Our website uses the chat application of DialogShift GmbH, Rheinsberger Str. 76/77, 10115 Berlin. This application processes and stores data for the purpose of web analysis, operating the chat application and responding to inquiries.

To operate the chat function, the chat texts are saved and a cookie with a unique ID is set - this is used to recognize you as a customer. A cookie is a small text file that is stored locally in the cache on your device. With the help of this cookie, our application recognizes the device and can call up past chat logs. This cookie is stored for 90 days since it was last used. You can deactivate the storage of cookies in your browser settings. However, the chat function cannot be executed without the use of cookies.

The possible disclosure of e.g. name, e-mail address or a telephone number is voluntary and with the consent to temporarily use and store this data for the purpose of establishing contact until the end of the contact. This personal data will be deleted after 90 days.

The legal basis for data processing is Art. 6 para. 1 lit. f GDPR based on our legitimate interest in effective customer support, for statistical analysis of user behavior and for the purpose of optimizing our offers. DialogShift offers further information on the collection and use of data as well as your rights and options for protecting your privacy at https://www.dialogshift.com/datenschutz.

Terms of use - WLAN

This guest WLAN is provided by the system operator under the following conditions:

    - For the provision of this service, the system operator makes reasonable efforts, such as the regulation of access via a professional software solution. Since the availability of Internet access or the usability for certain devices is related to many other factors that cannot be influenced by it or can only be influenced to a limited extent, it does not assume any obligation in this regard.

    - In the interest of functionality and security of the guest LAN / WLAN for all guests, the operator may impose various restrictions regarding bandwidth, protocols, domains and time or other parameters and make the use dependent on the entry of access data.

    - The operator is merely an access intermediary. There is no legal claim to the (uninterrupted) use and/or a certain speed of the Internet access. Due to technical conditions, freedom from interference cannot be guaranteed. The operator does not offer unlimited availability of Internet access or accessibility of servers and does not guarantee error-free transmission or forwarding of data traffic. 

    - The operator assumes that the user is of legal age and is responsible for the data transmitted via the guest WLAN as well as any chargeable services used and legal transactions made. Furthermore, it is assumed that the use of Internet access via the guest LAN / WLAN complies with applicable law. It is expressly prohibited to misuse the access possibility to the provided LAN / WLAN or to use it for illegal purposes or to have it used.

    - In the event of a violation of the terms of use or if a violation is suspected, the use of the provided guest LAN / WLAN can be blocked at any time and without giving reasons. Should the operator be exposed to claims by third parties for any reason due to the use of the guest LAN / WLAN by the user, the user is obligated to indemnify and hold the operator harmless in this regard.

    - The operator will store and, if necessary, pass on connection data to the extent required to comply with applicable laws, regulations, legal proceedings or requests from prosecuting authorities.

    - The operator shall only be liable for personal injury and property damage for which it is responsible insofar as statutory provisions provide for mandatory liability that cannot be excluded by contract (e.g. for intent and gross negligence). Otherwise, any liability, in particular for data, hardware and software is excluded. The operator is not liable for the content of transmitted data, or for the content of data that is accessible through use.

    - For any disputes in this context, the exclusive place of jurisdiction shall be the competent court of the operator.

Status: 04.04.2024 | Subject to change. 

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