Cancellation conditions and GTCs

If you want to book our spa hotel in Bad Tatzmannsdorf, you should know the following:

• Rooms are ready for occupancy from 15.00 on the day of arrival.
• Release of your accommodation on the day of departure until 11.00 am.
• The "Realm of the Senses" can only be visited after you have moved into your accommodation
• The thermal garden in the REDUCE Hotel Thermal ****S is accessible only from 16 years.
• Cancellation fees are charged according to the general terms and conditions of the hotel industry.

Non-smoking hotel
Our spa hotel is managed as a non-smoking hotel. Smoking is not permitted in the rooms and public hotel areas.

Cancellation protection

Sometimes everything comes differently than you think. If you can not start your vacation for various reasons, please understand that we charge cancellation fees. We therefore recommend that you take out our cancellation protection. Our cancellation conditions are as follows:

• Price per person per night for 1-3 nights EUR 15,00
• Price per person per night for 4-7 nights EUR 10,00
• Price per person per night from 7 nights EUR 5,00

Cancellation is possible until 1 day before arrival. The cancellation fee will not be refunded. In case of no-show, the cancellation conditions of the booking confirmation apply. In case of a deposit, the cancellation protection amount will be taken into account. The cancellation protection takes effect after receipt of the deposit, which must be at least the amount of the cancellation protection and must be received in our account until 14 days before arrival.

Our cancellation conditions for individual bookings: 

• until 1 month before arrival - no cancellation conditions
• from 1 month before arrival - 40% of the room rate    
• from 1 week before arrival - 90% of the room rate

The Austrian Hotel Contract Terms and Conditions shall apply as the basis of business. All agreements made are subject to these. Austrian law shall apply. Contents and prices subject to printing errors. 

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