FAQ REDUCE 4*S Spa Hotels

On the day of arrival your room will be ready for occupancy from 15:00 at the latest. We will try to give you your room as soon as it is ready for occupancy. In many cases this is already possible before 15:00.

Our guests have the possibility to park directly in front of our hotels. We also offer free garage parking. (subject to availability)
Furthermore, you can use our e-charging stations, more information is available at the reception.

Room release on the day of departure until 11:00 am.
If you still want to spend the entire departure day with us, you can ask at the reception if a late check-out is possible. 

Late Check-Out*: until 18:00 o'clock incl. use of room and spa (without meals)
with fixed booking in the course of reservation € 139,00 p.p.
according to room availability € 32,00 p.p.
without use of room € 19,00 p.p. 

The "realm of the senses" in the REDUCE Hotel Vital****S can only be used after moving into the room.

The thermal garden at the REDUCE Hotel Thermal ****S is open to guests over 16 years of age.

Breakfast: 7:00 - 10:00 a.m.

Light Lunch: 12:00 - 13:00 

Sweet afternoon: 14:30 - 16:00

Dinner: 18:30 - 20:30

Our spa hotels are managed as non-smoking hotels. Smoking is not permitted in the rooms and public hotel areas.

Dogs are very welcome in our 4*S spa hotels.
flat rate € 21,- per night incl. use of basket, blanket, bowl and welcome treat
Please note that dogs are not permitted in our restaurant and spa areas. If the room is heavily soiled, we reserve the right to charge an additional cleaning fee on the day of departure. 

Sometimes everything comes differently than you think. If you can not start your vacation for various reasons, please understand that we charge cancellation fees. We therefore recommend that you take out our cancellation protection. Our cancellation conditions are as follows:

• Price per person per night for 1-3 nights EUR 15,00
• Price per person per night for 4-7 nights EUR 10,00
• Price per person per night from 7 nights EUR 5,00

Cancellation is possible until 1 day before arrival. The cancellation fee will not be refunded. In case of no-show, the cancellation conditions of the booking confirmation apply. In case of a deposit, the cancellation protection amount will be taken into account. The cancellation protection takes effect after receipt of the deposit, which must be at least the amount of the cancellation protection and must be received in our account until 14 days before arrival.